The Setup—Clustering page is the home of high availability for your jetNEXUS ALB-X. This page is organised into four sections

Notes on High Availability

  • There is no requirement for a dedicated cable to maintain high availability heartbeat
  • The heartbeat takes place on the same network as the Virtual Service that requires high availability
  • There is no stateful fail-over between ALB-X appliances
  • When high availability is enabled on two or more appliances each box will broadcast via UDP the Virtual Services it is configured to provide
  • High availability fail-over uses unicast messaging and Gratuitous ARP to inform the switches of the new Active load balancer


jetNEXUS ALB-X can be assigned into three separate roles with regards to high availability

Cluster Role

  • By default a new ALB-X will power-on into the Cluster role. In this role each member of the cluster will have exactly the same “working configuration” and as such only one ALB-X in the Cluster will be Active at any one time
  • A “working configuration” means all configuration except items that need to be unique such as the management IP address, ALB Name, network settings, interface details etc.
  • The ALB-X in priority 1, top position, of the Cluster Members box is said to be the cluster Owner and is the Active load balancer, all other ALB-X’s are members and therefore Passive
  • You can edit any ALB-X in the Cluster and  those changes will be synchronised to all members of the Cluster
  • When you remove an ALB-X from the Cluster, all Virtual Services will be deleted from that ALB-X
  • You cannot remove the last member of the Cluster to Unclaimed Devices, to remove the last member then please change roles to Manual or Stand-alone
  • The following objects are not synchronised:
    • Manual Date & Time section – (NTP Section is synchronised)
    • Cluster Wait Timer
    • Hardware section
    • Appliance section
    • Network section

Failure of Cluster Owner

  • When a cluster owner fails one of the remaining members will automatically load balancer traffic
  • When the cluster owner returns it will resume load balancing traffic
  • If you would like the member load balancing traffic to become the new owner simply highlight the member and click the up arrow so it moves to Priority 1 position
    • If you edit a remaining cluster member and the owner is down it will automatically promote itself to owner without loss of traffic

Changing role from Cluster to Manual

  • If you wish to change from Cluster to Manual after you click on the radio button you will be prompted with the following message

  • Click OK to change roles
  • Please then check your Virtual Services and you will see that the Primary column now shows an un-ticked box 

  • This is a safety feature and means that if you have another ALB-X with the same Virtual Services then there will be no interruption to traffic flow

Changing role from Cluster to Stand-alone

  • If you wish to change from Cluster to Stand-alone, after you click on the corresponding radio button you will be prompted with the following message

  • Click OK to change roles
  • Please then check your Virtual Services where you should see the Primary column change name to Stand-alone
  • You should also see that all of the Virtual Services are disabled (un-ticked) for safety
  • Once  you are certain that no other ALB-X on the same network has duplicate Virtual Services you can enable each one in turn

Manual Role

An ALB-X in the Manual role will work with other ALB-X’s in the Manual role to provide high availability. The main advantage over the Cluster role is the ability to set which ALB-X is Active for a
particular Virtual IP. The disadvantage is that there is no configuration synchronisation between each ALB-X. Any changes must be
replicated manually on each box via the GUI or for lots of changes you can create a jetPACK from one box and send this to another box.

  • To make a Virtual IP address  “Active” tick the check-box in the primary column (IP Services page)
  • To make a Virtual IP address “Passive” leave the check-box blank in the primary column (IP Services page)
  • In the event that an Active service fails over to the Passive:
    • If both Primary Columns are ticked  then an election process takes place and the lowest MAC address will be Active
    • If both are un-ticked then the same election process takes place.
      In addition if both are un-ticked there is no automatic fail-back to the original Active ALB-X

Stand-Alone Role

An ALB-X in the Stand-alone role will not communicate with another ALB-X
about its services and therefore all Virtual Services will remain status Green and connected. You must ensure that all Virtual Services have unique IP addresses or there will be a clash on your network.


In this section you can set the Wait Time in milliseconds that a Passive ALB-X will wait before taking over the Virtual Services after the Active ALB-X has failed

We recommend setting this to 10000ms or 10 seconds but you may increase this value to suit your network. If you reduce this to below 3000 you may experience instability in the cluster and your ALB-X may change from Active to Passive to


  In this section you can add and remove cluster members. You can also change the priority of an ALB-X in the cluster

Add another ALB-X to the cluster

  • Before adding an ALB-X to the cluster ensure that all ALB-X have the desired name which can be set in the appliance section
  • In the management section you should  see your ALB-X as Priority 1 with Status green and its name under the Cluster Members column
  • All available ALB-X will show up in the Unclaimed Devices window within the management section. An Unclaimed Device is an ALB-X that has been assigned in the Cluster Role but has no Virtual Services configured
  • Highlight an ALB-X from the left hand Unclaimed Devices box and click the right arrow

  • Click OK to promote your ALB-X to be a memeber of the cluster

  • Your ALB-X should now show as Priority 2 in the cluster members list

  • You can now view the IP Services page on the second box and  see the
     Virtual Services have been replicated and the configuration has been synchronised

Removing a Cluster Member

  • Highlight the Cluster Member you wish to remove from the cluster
  • Click the left arrow

  • You will be presented with a confirmation message

  • Click OK to confirm
  • The ALB-X that has been removed will now show up as an Unclaimed Device on the remaining cluster member(s)

  • You should see on the removed cluster member that it is now  the only cluster member

  • Please check the Virtual Services have been deleted on the removed cluster member

Changing the priority of an ALB-X

  • The ALB-X at the top of the Cluster Members list is given Priority 1 and is the Active ALB-X for all Virtual Services

  • The ALB-X that is second in the list is given Priority 2 and is the Passive ALB-X for all Virtual Services

  • To change which ALB-X is Active simply highlight your ALB-X and click the up arrow until it is at the top of the list

Log in with your credentials


Forgot your details?

Create Account